You can listen to the ACRL Poscast “The Desk and Beyond” about next gen reference service. Here is the ACRL post [http://libprofdev.wordpress.com/2008/09/08/acrl-podcast-the-desk-and-beyond/]:
“In this podcast, College & Research Libraries News editor-in-chief David Free talks with Sarah Steiner and Leslie Madden of Georgia State University, editors of the ACRL publication The Desk and Beyond: Next Generation Reference Services. They are joined by chapter authors Meredith Farkas of Norwich University, Ross LaBaugh of California State University – Fresno, and Jerilyn Veldof of the University of Minnesota to discuss the book along with current and future trends in reference services.
Time: 29:27
STANDARD PODCAST: HIDE PLAYER | PLAY IN POPUP | DOWNLOAD
STANDARD PODCAST: HIDE PLAYER | PLAY IN POPUP | DOWNLOAD
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