(Image: http://www.southernscene.com.au/pics2/simpsons.jpg )
Excerpted here is Judith Siess’ guest blogger today, John Stanley [Think For The Customer .....The Future of Libraries], on the OPL Plus (not just for OPLs anymore) blog:
“Libraries are no different to any other business as they face the challenges of 2009 and beyond. What worked in 2008 may not work in a changed market place. The consumer has changed their shopping habits and their buying habit, probably for good. This has real impact on the role of the library in the community…
The key is to observe how consumers think and adapt your library service to the new thinking process and at the same time, you need to make your library more consumer friendly to these new patrons…
Libraries, in my view, will have a new role in the community over the next few years and will become a lot more relevant than they may have been perceived to be in recent past years… It is time to brainstorm with the team how you can present library products and services in a way that could attract more consumers to your library…”
