The Whuffie Factor: Applied Cluetrain Manifesto for the Twenty-First Century post on BoingBoing by Cory Doctorow discusses the just-released today Whuffie Factor – Using the Power of Social Networks to Build Your Business by Tara Hunt which many of us should read. Here is an excerpt of the review:
Tara Hunt’s The Whuffie Factor is a quick, insightful update to books likeThe Cluetrain Manifesto, the seminal work that described the means by which conversations were conducted online and advised companies on how to join the conversation without seeming smarmy or patronizing. As Hunt points out, Cluetrain preceded the rise of blogging, not to mention Twitter, social networking services, and all the other key elements of modern online conversation.
Hunt’s book is a lot shorter on theory and manifesto than Cluetrain and a lot longer on practicalities, devoting a lot of space to explaining how all these tools work and citing examples of different commercial and charitable organizations that have used them to good effect (as well as citing cautionary examples of companies that bungled things badly, usually by being caught out in deceit of one kind or another)…
Hunt’s central thesis is that participating in community and gaining social capital is the fastest, most reliable way to attain success for products, services, causes and movements than advertising and marketing are, and she sets out to re-educate executives and marketing people who haven’t cottoned on to this. There’s something of a holy mission in explaining the networked, twenty-first century reality to successful but out-dated people, if only so that execs get enough religion to give excited junior people rein to do experimental and exciting things online…”
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