“Extreme” Library Customer Service – Darien Library…05.11.09

11 05 2009

extreme

Head over to today’s post Extreme Customer Service by David Lee King to watch a video of his visit to the Darien Library. He relates:

“…During my Darien visit, I had the privilege of chatting with Louise Berry, Alan Gray, and John Blyberg over lunch (great lunch, great conversation – thanks guys!). We talked about technology, new library buildings, and how we should be serving our library customers. Louise and Alan told me about their library’s core message – extreme customer service. Basically, they want to demonstrate extreme customer service in everything they do…”

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