Top 50 Kindle eReader Questions & Answers…11.30.09

30 11 2009

There is a good post Kindle Questions, Kindle Answers – Top 50 worth readeing if you’re in the market or have an eReader which is excerpted here:

“…Q: What is the contact information for Kindle Customer Service?

Find the email address and contact methods at the Customer Service Page. This is recommended as you can get Amazon to call you back and they know who you are.

Customer Service phone numbers -

Inside the United States: 1-866-321-8851, Outside the United States: 1-206-266-0927.

Q: Should I get Kindle or …   Nook? Sony Pocket? Sony Touch?

Here are 3 posts that will help you decide -

  1. If your heart is set on either Kindle or Nook – both are safe bets. Read my Kindle Vs Nook Review for more.  
  2. The Sony Readers are a bit behind as they lack wireless – check my Kindle Vs Sony Reader Touch Review and Kindle Vs Sony Reader Pocket Edition review.

Q: Should the Kindle be switched off or is sleep mode fine?

It’s eInk technology. It only uses power when changing the screen.

  1. There is no (or almost no) difference between sleep mode and switching off. Kindle customer service recommends sleep mode.
  2. Having it in sleep mode for days will not overheat your Kindle.

Choose Sleep Mode…”

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One response

6 04 2011
linda d'errico

I ordered an audio book in error (as I didn’t realize it was an audio book) and it didn’t download onto my kindle however it is charged to my credit card. Since I never rec’d this book can I have the charges reversed off of my credit card.

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