Facebook and Libraries…07.15.10

15 07 2010

The following are valuable “implications” for libraries using Facebook and other social media after having a patron “focus group” from David Lee King:

“…in the last three months, my library’s Facebook Page has added almost 900 fans.

  • We need to not treat our Facebook Page as an afterthought. Some of our more savvy, active patrons are using Facebook as a primary source for library news.
  • We need to develop strategy and goals around our Facebook Pages (and any other social media tool our library incorporates).
  • We need to be actively sharing and conversing. Not just broadcasting press releases, but actually holding conversations with our patrons (just like we do in our physical spaces)…”
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