From Twitter Tools Used By the World’s Top Brands:
“…The most popular social media management systems used by the 96 brands included in this survey are:
- HootSuite – 20 accounts (20.8%). Used by @hm, @tiffanyandco, @gap, @hp, @ebay, @porsche, @ibm, @ups, @panasonic, @niveausa, @kelloggcompany, etc.
- TweetDeck – 16 accounts (16.7%). Used by @reuters, @yahoo, @audi, @louisvuitton, @sony, @heineken, @dell, @hyundai, @gillette, @xeroxcorp, @nestle, @smirnoff, etc.
- SocialEngage – 9 accounts (9.4%). Used by @blackberry, @cocacola, @htc, @ford, @toyota, @honda, @sprite, etc.
- Vitrue – 4 accounts. Used by @oracle, @americanexpress, @harleydavidson, @designbyikea.
- SocialFlow – 3 accounts (3.1%). Used by @burberry, @hp, @mbusa.
- Sprinklr – 3 accounts. Used by @intel, @ciscosystems, @dell.
- Tools used by fewer than 3 accounts: Sprout Social, Spredfast, Context Optional Social Marketing Suite, Seesmic, Involver, Astute Social, Buddy Media Suite,SocialOomph, Socialware, Crowdbooster, Twitterfeed, and a couple that seem to be custom made.
Twitter bought TweetDeck back in May of 2011, but all the other tools listed above are third-party tools…”